Mar 5, 2025 | CRM, Customer Service, Dynamics 365
Microsoft is discontinuing the Dynamics 365 Customer Service Hub, which as of February 2025, will no longer be available to new Customer Service customers with Enterprise licenses. Existing users of Customer Service Hub can upgrade to the new Workspace app at any...
Mar 4, 2025 | CRM, Customer Service, Dynamics 365
Imagine you’ve been working in a kitchen where the oven is in one room, the sink in another, and the fridge down the hall. That’s kind of like the Dynamics 365 Customer Service Hub – things work, but it’s not very efficient. Now imagine a brand new,...
Feb 24, 2025 | Finance and Operations
Accounts Payable (AP) can be a real headache. Mountains of invoices, manual data entry, endless approvals, it’s enough to make anyone’s head spin. And all that manual work? It’s not just tedious, it’s prone to errors, and it’s slow and...
Feb 17, 2025 | CRM, Dynamics 365, Fundraising, Nonprofit
Last year Microsoft announced that it would be retiring it’s Fundraising & Engagement solution. If your organisation is using Microsoft Fundraising & Engagement, a key component of Microsoft Cloud for Nonprofit, you may have already been notified that it is...
Jan 23, 2025 | Customer Insights, Dynamics 365
As Dynamics 365 marketing automation experts, we often chat with organisations grappling with the big question: Which is better, ClickDimensions or Microsoft Dynamics 365 Customer Insights – Journeys (which used to be Dynamics 365 Marketing)? Both are solid...
Oct 23, 2024 | Dynamics 365, Finance and Operations
We recently hosted a webinar as part of our ongoing Dynamics 365 Finance & Operations webinar series. Walkerscott’s expert team explored some of the updates and new features available in the latest October 2024 release. For those who missed this informative...
Oct 23, 2024 | Dynamics 365, Finance and Operations
We recently hosted a webinar as part of our ongoing Dynamics 365 Finance & Operations webinar series. Walkerscott’s expert team explored some of the updates and new features available in the latest October 2024 release. For those who missed this informative...
Oct 23, 2024 | Dynamics 365, Finance and Operations
We recently hosted a webinar as part of our ongoing Dynamics 365 Finance & Operations webinar series. Walkerscott’s expert team explored some of the updates and new features available in the latest October 2024 release. For those who missed this informative...
Sep 12, 2024 | Contracts Management Solution, CRM, Dynamics 365
Contract management is super easy with our Klevr Contracts app integrated with Dynamics 365, but what happens when you also add Microsoft Copilot to the mix? In a recent webinar, we explored how Microsoft Copilot could further enhance productivity and help...
Sep 12, 2024 | Business Central, Dynamics 365, Integration
Managing expenses has traditionally been a time-consuming and paper-heavy process. From handling physical receipts to managing endless spreadsheets, finance teams have long struggled with inefficiencies in tracking employee spending. We recently hosted a webinar with...
