Microsoft Solutions Partner Southeast Asia

Look for verified Microsoft Solutions Partner certification, not just a Microsoft reseller badge. Beyond that, ask whether they offer fixed price projects, whether they have a local team on the ground, and whether they have delivered projects in your industry. Walkerscott is a certified Microsoft Solutions Partner with an office in Singapore. Our Singapore team handles project delivery locally.

We work with clients across the region. Singapore is our ASEAN headquarters, but we actively deliver Dynamics 365 projects across Malaysia, Hong Kong, Indonesia, Thailand, and the Philippines. For larger or more complex engagements we draw on our global delivery centres for additional capacity, while keeping a single point of accountability from our Singapore office.

An IT service provider is a broad term, they may cover hardware, networking, helpdesk, and general technology support, but they are not necessarily Microsoft specialists. A Microsoft Cloud Solution Provider (CSP) is specifically authorised to sell and manage Microsoft licensing across M365, Dynamics 365, and Azure. A Dynamics 365 specialist partner goes further, certified by Microsoft to design, implement, and support Dynamics 365 solutions across specific solution areas. Some partners, like Walkerscott, are all three: a certified Microsoft Solutions Partner, an authorised CSP, and a Dynamics 365 implementation specialist with deep delivery experience across ERP, CRM, and AI in Singapore and the ASEAN region.

For a standard Business Central deployment you would be looking at weeks. Larger Finance & Operations projects may take longer depending on complexity. Each project is unique and it’s best to get in touch for more clarity on timeline. Walkerscott’s Ascent rapid deployment framework uses pre-built configurations to compress timelines, getting organisations live faster.

A focused Dynamics 365 Sales or Customer Service can be implemented in weeks. Contact Centre deployments vary based on channel complexity and integration requirements. The biggest factors that contibute to longer timelines are data quality, number of integrations, and how clearly the scope is defined before work starts. Walkerscott’s Ascent rapid deployment framework uses pre-built configurations to compress timelines, getting organisations live faster with Dynamics 365 CRM.

Yes. Microsoft Copilot is embedded across Dynamics 365 Sales, Customer Service, and Finance, a certified partner can configure and govern it as part of your implementation rather than bolting it on afterwards. Some partners also build custom AI agents for specific workflows. Walkerscott does both, including through Klevr IQ, our proprietary AI agent framework built natively on the Microsoft AI stack.

Almost certainly worth reviewing. Most organisations find their licensing has drifted from how they actually use the platform; unused seats, wrong license tiers, or products already included in their existing subscription that they are paying for separately. As a Microsoft Cloud Solution Provider, Walkerscott audits your current usage, identifies where spend can be reduced, and restructures your licensing around what your teams actually need.