Mar 7, 2025 | Contact Center, CRM, Dynamics 365
A guide to call centre software for Australian and New Zealand organisations, who are looking for a contact centre management solution in the cloud and backed by dedicated support. In February, Avaya announced a mandatory 200-seat monthly minimum commitment for...
Mar 6, 2025 | CRM, Customer Service, Dynamics 365
With Microsoft’s announcement of the Customer Service Hub’s discontinuation in February 2025, a smooth transition to the Customer Service Workspace is front of mind. Migrating to a new platform usually requires careful planning and execution. Here’s a...
Mar 5, 2025 | CRM, Customer Service, Dynamics 365
Microsoft is discontinuing the Dynamics 365 Customer Service Hub, which as of February 2025, will no longer be available to new Customer Service customers with Enterprise licenses. Existing users of Customer Service Hub can upgrade to the new Workspace app at any...
Mar 4, 2025 | CRM, Customer Service, Dynamics 365
Imagine you’ve been working in a kitchen where the oven is in one room, the sink in another, and the fridge down the hall. That’s kind of like the Dynamics 365 Customer Service Hub – things work, but it’s not very efficient. Now imagine a brand new,...
Feb 27, 2025 | Fundraising, Klevr Apps, Nonprofit
Every not-for-profit in Australia and New Zealand knows that transparency and accountability are so important. In 2025, donors expect to know what their contributions are going towards, and they deserve to see the tangible impact of their support. But how do you go...
Feb 25, 2025 | Fundraising, Klevr Apps, Nonprofit
Major donors play a big role in the success of many not-for-profits in Australia and New Zealand. Their significant contributions can fund crucial programs, launch new initiatives, and drive lasting impact. However, cultivating relationships with major donors and...
Feb 24, 2025 | Finance and Operations
Accounts Payable (AP) can be a real headache. Mountains of invoices, manual data entry, endless approvals, it’s enough to make anyone’s head spin. And all that manual work? It’s not just tedious, it’s prone to errors, and it’s slow and...
Feb 21, 2025 | Fundraising, Klevr Apps, Nonprofit
Bequests, or gifts left in wills, are an important source of future funding for many not-for-profit organisations across Australia and New Zealand. They represent a lasting legacy of generosity and can have a transformative impact on your organisation’s ability...
Feb 20, 2025 | Fundraising, Klevr Apps, Nonprofit
Recurring donations are a vital source of sustainable funding for Australian and New Zealand nonprofits. They provide a predictable income stream, allowing you to confidently plan for the future and focus on your mission. But effectively managing these donations...
Feb 19, 2025 | Fundraising, Klevr Apps, Nonprofit, Walkerscott News & PR
Sydney, Australia 19/02/2025 Walkerscott is proud to announce the official launch of Klevr Fundraising. Klevr Fundraising is a comprehensive and cost-efficient fundraising and donor CRM platform designed to help large nonprofits across Australia and New Zealand thrive...
