Microsoft Dynamics 365 Sales, Marketing, Service and more
The modern, omnichannel customer engagement platform
Adapt and innovate with the only portfolio of business applications that empowers your organization to deliver operational excellence and delight every customer. Choose one, some, or all. Dynamics 365 applications are made to work together—and with your existing systems—for a comprehensive solution that connects your entire business. So you connect with every customer.
Drive agility and create impact faster
Deliver more value in less time. Quickly adopt and adapt solutions—or augment existing ones—to enable your teams to accelerate results and meet customer demands proactively.
Take a data-first approach
Unify your data from hundreds of sources, and couple it with Microsoft AI to deliver insights and actions that create better customer experiences, while ensuring data security and compliance.
Cloud-first and fully integrated
Easily access and share information to collaborate across roles, teams, and departments—Dynamics 365 works organically with Microsoft 365 productivity applications.
Proactive customer service
Exceed your customers’ expectations
Empower your agents to take the right action
Personalize customer interactions across channels
Speed resolutions with automated workflows
Connected field service
Resolve service issues before they occur
Deliver timely, proactive field service
Detect service issues remotely with IoT
Use insights to schedule preventive maintenance