Microsoft Dynamics 365 Customer Insights
DYNAMICS 365 CRM
Dynamics 365 Customer Insights enhances marketing for New Zealand businesses
Dynamics 365 Customer Insights, previously known as Dynamics 365 Marketing, is a comprehensive platform designed to improve customer engagement and marketing success for New Zealand businesses. By merging detailed data analysis with real-time marketing automation, it allows organisations to connect with their customers more effectively.
Dynamics 365 Customer Insights: A Comprehensive Overview
Dynamics 365 Customer Insights is a powerful platform that merges data analysis with marketing automation to boost customer engagement. By offering a holistic view of customer data and real-time marketing capabilities, it enables businesses to gain insights into customer behavior and craft personalised marketing campaigns.
Unify Customer Experience
Never integrate CRM and Marketing again. Uses a single, centralised customer data platform to deliver a cohesive and personalised customer experience.
360-Degree Customer View
Leverages AI-driven insights to provide a complete understanding of your customers from behaviour, interactions to natural preferences, enabling high-quality recommendations for tailored engagement.
Comprehensive Analytics
Dynamics 365 Customer Insights generates detailed analytics across sales and marketing, allowing your business to identify and pursue sales-ready high value leads.
Integrated Campaigns
Facilitates the creation of truly integrated campaigns, with in-built event management capabilities, to enable intelligent, trigger based customer journeys.
Personalised Email Marketing
Sends highly customised emails to prospects, supporting a deeply personal and engaging buying journey.
Accelerated Lead Conversion
Designs personalised customer journeys, utilises AI for customer segmentation, and nurtures leads during events to attract and convert prospects in a timely manner.
MORE THAN DYNAMICS 365 EXPERTISE
Partner with Walkerscott and also gain access to marketing automation specialists
Get help to set up your first strategic and effective campaigns and journeys
Benefit from industry specific, B2B and B2C experience in marketing automations
Access functional knowledge and helpful resources
Access a specialist who collaborates directly with your marketing team
Approved supplier on NZ Government Marketplace
Walkerscott is an approved supplier of Consultancy and Professional Services and Data & Information Services.
Core Functions and Features of Dynamics 365 Customer Insights
Single Customer View
Combine and cleanse data from multiple sources to create a single, comprehensive view of each customer.
Customer Segmentation
Create and manage customer segments dynamically and predictively based on various criteria and behaviors.
Insights and Predictive Analytics
Gain actionable insights into customer behavior and preferences, use predictive analytics to forecast needs and trends.
Personalised Customer Experiences
Access a 360-degree view of customer interactions to deliver personalised and relevant experiences.
AI and Machine Learning
Leverage AI for recommendations, predictive analytics, and anomaly detection to enhance customer understanding and engagement.
Customer Engagement
Drive meaningful interactions through targeted campaigns and personalised messaging, integrating seamlessly with marketing tools.
Privacy and Security
Ensure data privacy and compliance with regulations, protecting customer data with robust security features.
Extensibility and Integration
Extend and customise customer insights using an open data model and APIs to connect with third-party applications.
Customer Feedback and Sentiment Analysis
Collect and analyse customer feedback and use AI to gauge sentiment, adjusting strategies accordingly.
Real-Time Data Processing
Process and analyse customer data in real-time, triggering actions and workflows based on live events and interactions.
We can assist you in transitioning from Mailchimp, HubSpot, or Marketo to Dynamics 365.
Looking for better integration within your current Microsoft ecosystem? Tired of managing multiple disconnected platforms? Many organisations choose to move to Dynamics 365 Customer Insights from tools like Mailchimp, HubSpot, and Marketo. Dynamics 365 offers a more unified and comprehensive solution, seamlessly combining marketing, sales, and customer service to help businesses create more effective and personalised marketing strategies.
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Walkerscott’s specialist Dynamics 365 services in New Zealand
Dynamics Licensing
Guidance on selecting the right licensing options.
Consulting & Strategy
Tailored strategies to align Dynamics 365 with your business goals.
Implementation
Comprehensive Dynamics 365 implementation services to ensure a successful rollout.
Migrations
Smooth transition from third party marketing platforms to Dynamics 365 Customer Insights.
Dynamics 365 Customisations and Extensions
Custom solutions to meet specific business needs, like random weights and integrated ecommerce store or online portal.
Dynamics 365 Integration
Seamless integration with existing systems and third-party applications.
Managed Services & Support
Ongoing Dynamics 365 support and maintenance to keep your system running smoothly.
Reporting & Dashboards
Advanced reporting and dashboard creation for better insights.
Why partner with Walkerscott?
Walkerscott is a Certified Microsoft Solutions Partner in New Zealand.
Walkerscott are also an approved supplier of Consultancy and Professional Services and Data & Information Services on the New Zealand Government Marketplace. We are an approved supplier of Consultancy and Professional Services (including ICT Professional Services and Cloud Transition Services) and Data & Information Services (including Data Strategy, Data Modelling, Data Engineering, and Data Migration Services).
Pre-Deployment solution walkthrough for reducing complexity
We offer thorough pre-deployment walkthroughs to simplify the implementation process.
Cost-effective solutions via product approach
We complement Dynamics with our own Klevr products, ensuring cost-effective, low time-to-value solutions for our customers.
Experienced local project team & dedicated resources
Our experienced local team is dedicated to your project’s success. Work with our team based in Wellington & Auckland, we service North & South Island.
Optimised process for faster implementation
Our optimised processes accelerate implementation timelines.
Risk-Free Deployment
We ensure a risk-free deployment to guarantee a smooth transition to Dynamics 365 CRM.