Dynamics 365 Copilot & AI Agents
Turn Dynamics 365 into a smart assistant that works alongside your team in New Zealand.
Copilot makes working in Dynamics 365 faster and easier, automatically generating summaries, writing content, and connecting data across systems.
Walkerscott helps New Zealand businesses design and deploy these Copilot and Agent capabilities, ensuring data privacy, governance, and local compliance are built in from day one.
Challenges organisations often face when their employees start using Copilot and AI Agents with Dynamics 365
As Copilot and Agents roll out globally, we see common concerns from organisations in New Zealand.
Unsure which Copilot features are available in New Zealand (GA vs Preview)
Questions about data residency and security when using AI with Dynamics 365 data
Confusion between “Copilot” and “Agents” and when to use each
Lack of governance or performance tracking for AI tools
Underused automation opportunities across CRM and ERP
What’s included in our Dynamics 365 Copilot & AI Agents service
Talk to Walkerscott about deploying Copilot and custom AI Agents for your New Zealand business.
Copilot Readiness Assessment
We evaluate your Dynamics 365 and Power Platform setup to confirm eligibility and prepare your data environment for Copilot.
Agent Design & Implementation
Using Copilot Studio, we build or configure Agents to handle repetitive or multi-step processes, from Sales Orders to Supplier communications.
Embedded Copilot Enablement
We activate and tune in-app AI features like summarisation, report generation, and email assistance across Dynamics 365 apps.
Governance & Security Alignment
We configure Copilot according to New Zealand privacy requirements and Microsoft’s Responsible AI standards.
Training & Adoption Support
Our hands-on sessions help staff learn how to work with Copilot; prompting, interpreting results, and embedding AI in daily workflows.
Continuous Optimisation & Reporting
We can monitor usage and results with Power BI dashboards, providing recommendations as Microsoft expands Copilot for the ANZ region.
Get in touch
FAQs about Copilot & AI Agents in Dynamics 365
Is Copilot for Dynamics 365 available in New Zealand yet?
Yes, core Copilot features are available or in Preview for ANZ tenants. We confirm availability and configure safely for local environments.
Can we build our own AI Agents within Dynamics 365?
Yes. With Copilot Studio and Power Automate, we can help you design custom Agents tailored to your Dynamics 365 workflows.
How is data protected when I use AI Agents in Dynamics 365?
Copilot runs entirely inside your Microsoft tenant. Data doesn’t leave your environment, and access is controlled by your existing permissions.
Why Choose Walkerscott
New Zealand Microsoft Solutions Partner with proven experience delivering Copilot projects for NZ organisations
Specialists in Dynamics 365, Azure and Power Platform projects
Balanced approach; practical, secure, and focused on measurable outcomes
Experts in integrating Dataverse, Logic Apps, and Power BI with Copilot and Agents